Delighted with money saved booking online. Just one blip, when entering car park, at the barrier there is a notice to enter a 7 or 9 digit number from the booking form. Problem, the form is in my boot in suitcase, reversed away from barrier, ran to boot to retrieve said booking form, and find there is no 7 or 9 digit number on form. Run in to reception to enquire and was told that not all booking forms have the number on them?? Will know next time.
Response
Hello Carolyn,
Customers can book via different agents; all ParkSmart bookings are confirmed by email which includes the procedure for entering the car park and it does state that: "When you arrive at the entrance, please take a ticket from the machine. You do not have to enter a PIN number into the keypad."